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Thanks for reaching out as well as sharing their feedback. We really apologize towards frustration because of your present incentive feel while the anger it offers written.
At the Punctual Slots, we worth all our dedicated users and you may aim to render fair and you may rewarding advertisements. Please note that bonuses are susceptible to all of our Terminology and Standards, and that explanation qualification, worth, and frequency limitations. While we know it shall be disappointing whenever requirement are not came across, all of us constantly reviews opinions like your own personal to make sure the incentive offers are enjoyable and you may fair for everyone.
That will help you then, we please query you get in touch with our very own dedicated assistance class from the – this can allow us to review your bank account particularly and find out whenever we also provide a far more satisfying solution.
Membership a couple of times suspended and you can withdrawals maybe not paid off
I’ve experienced constant problems with FastSlots: � To the , We expected a detachment from �175. My account is actually instantly suspended and you can reopened hrs later, with no factor. � For the , I questioned �305. My membership was again blocked, plus the withdrawal hasn’t been credited.
We have kept every evidence (screenshots, transaction records, cam logs, emails) as well as have contacted my bank getting a chargeback. I have as well as told the latest Hellenic Gambling Payment and you may Cyber Crime Division.
So it certainly reveals a routine out of membership blocking and you may withholding fund, and that i don’t suggest FastSlots. I strongly recommend caution prior to deposit anything.Once FastSlots requested full KYC verification (ID, selfie, and you may lender statement), We considering every requested documents immediately and accompanied the education exactly while the expected.
My personal membership stays suspended instead factor, and even with giving four follow-up characters, I have obtained no respond or verification on the service team for the majority circumstances.
It is now next time my account has been closed immediately after a detachment consult (the last date try into the getting �175).
To date, it�s clear you to FastSlots waits or ignores genuine withdrawals.You will find most of the letters and you can facts documented and certainly will proceed that have lender dispute (chargeback) and you may specialized complaints on the Hellenic Playing Payment and Cyber Offense Office if the concern is not fixed soon.
Thank you for trying as well as sharing this in depth membership of your experience. We really apologize into the outrage and concern considering the fresh waits on your own withdrawals and the short-term suspension system of membership.
Please note one to account reviews and you can temporary suspensions may appear through the all of our compulsory confirmation and you can compliance inspections, which are positioned to be sure the defense of one’s funds and you can adherence so you can anti-scam and AML (Anti-Currency Laundering) rules. We know just how tiring it ought to be to try out disturbances, especially shortly after distribution most of the needed files and you will following guidelines carefully.
We should to be certain your which our party will remark the situation thoroughly and provide an upgrade as quickly as possible. not, that will help you next and make certain your own count is prioritized, we please query which you resend your information and you will supporting records to help you – this may help us get across-look at your circumstances into the conformity company and you will work on the a great quick quality.
Prepared currently seven days (5 team…
Prepared already 1 week (5 business days) getting an excellent withdrawl. Called the newest custommer service several times. Keep saying the same reply ‘a deposit is not paid in the the brand new system’. In addition to it is said this will bring 5 working days. Although deposit and you can withdrawl was basically for a passing fancy date. So this is not true any further. Like playinf which local casino and its particular a great. However, this isn’t acceptable. Called all of them from the email, and you can live speak. Often erase which review while i has my currency however, untill now it remains.